Description:
At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry.
Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference to our customers and the communities where we live and work.
About the role : We have an exciting opportunity available for an Assistant Store Manager for our Broome Store to help contribute to our ongoing success.
As an Assistant Store Manager, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area.
You will work closely with fellow Leaders in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager.
You and your team of 10-20 team members located at the Inside the Home Department will be efficient, organized and be the go-to for our fantastic customers.
Our Airlie Beach Warehouse is a fantastic team of 75+ Team Members including a knowledgeable and amazing leadership team.
By joining this unique location in the In-Home Department, you can expect to work with such products as Paint, Lighting, Kitchen, Bathrooms, Plumbing and many more.
Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices.
You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers. What's involved :
- Support the store leadership team
- Set an example of best service and support the team to deliver friendly and helpful advice to customers
- Coach the team on the right service behaviours
- Recruiting, Training and Developing new Team Members
- Ensuring H&S standards across your department and store
- Action customer feedback to improve the end-to-end customer experience
- Coordinating Stock, Visual Merchandising and Replenishments You'll need :
- Previous experience supervising a team in a fast-paced environment
- A passion for customer service and developing others
- Ability to coach and develop others, providing feedback and getting the best out of a team
- An ability to achieve results and standards by working with your team
- Open communication style
- Be approachable and confident when interacting with customers
- Have an eagerness to learn about new products
- To be on your feet assisting with customers across a wide range of retail hours You'll be part of a workplace where you'll feel like you belong.
There's so much on offer when you're part of the team. Our flexible and informal work environment helps bring balance between work and home.
Then there's the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café.
We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment.
Join us and experience Bunnings from the other side of the counter. Please note that if your application progresses to the reference check stage, you may be required to submit a police check.
If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.