Associate Hrbp

Description:

Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
JOB SUMMARY:
You will be responsible for providing comprehensive operational HR support to employees and managers and guidance on a range of HR queries within Australia. You will support the Rakuten Advertising International HRBP team in the delivery of global and local initiatives, and process improvement projects. You will work closely with the Talent Acquisition, the Mobility and Learning and Development teams, whilst enhancing the overall employee experience.
KEY RESPONSIBILITIES :
Local Advisor
First point of contact for all Australian employees on process and policy enquiries.
Manage employee relations issues within Australia, providing support to managers and team leads as required to minimize risk.
Assist the International HR Business Partner team as needed, providing support for their client group within the specified region.
Act as the spokesperson for the International HR Business Partner team during local management meetings.
Evaluate and revise local policies to align them with legislative changes.
Collaborate with the Finance team to handle payroll and benefits tasks, such as initiating setups with new providers, facilitating employee transfers, and conducting audits.
Facilitate the onboarding orientations sessions for new hires.
Partner with the Mobility team to facilitate visa applications and oversee the management of all active cases.
Serve as the primary liaison for our sister companies located in Asia and Australia.
Additional responsibilities as assigned.
Projects
Partner with and leverage COEs (Center of Expertise) and HR Shared Services to implement HR programs and drive efficiency.
Represent HR in any local Australian projects.
Work with the Global HR team on several core projects, such as culture, wellbeing, diversity & inclusion and change management.
Collaborate with and support the local Rad Squad team (internal employee group) by defining the topics, owning the decks and action plans.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical /functional expertise
Experience with remote management and the challenges that brings.
Minimum 2 years’ experience in a Australian HR environment.
A bachelor’s degree in human resources management or equivalent is required.
Australian employment law knowledge.
Ability to own and manage employee relations issues.
Used to working in complex and/or global matrix organizations.
Excellent skills with PowerPoint and Excel.
Stakeholder management experience.
Fluency in English is required.
Prior experience partnering with COE’s would be preferred.
Personal effectiveness
Able to quickly establish credibility and maintains positive & productive working relationships with colleagues and the global HR team.
Organized and proactive, with the drive to deliver a complex and diverse workload.
Self-aware, and active in continuous self-development ensuring up-to-date knowledge of HR trends, legislation and development.
Excellent attention to detail.
Resilient, can adapt to change.
Results oriented, takes initiative and ownership to get the job done.
Teamwork
A team player that is able to integrate and collaborate with the local business leaders and their teams.
Confident to communicate at all levels, with ability to build trust and strong relationships.
Ability to collaborate with other HR functions as required.
MINIMUM REQUIREMENTS:
A Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration
2-4 years of HR Generalist experience in roles of progressively increasing scope and in matrixed, high-growth, organizations
Strong organizational and project management skills
#LI-CW1
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team