Description:
The key responsibilities will include:
- Providing first & second level IT support for end users & internal staff
- Day-to-day Service Desk Operations
- Onboarding & Offboarding accounts through Active Directory & Microsoft 365
- Asset Inventory updates
- Imaging of end user devices through Microsoft Autopilot & Intune (MDM)
- Assist with new technology training for staff
- Desk setups including network cabling
- Knowledge base article updates
Requirements:
The successful candidate will have the following characteristics & experience:
- Expertise within the Microsoft 365 E5 stack, particularly Intune, Active Directory, Azure Active Directory, Exchange & SharePoint
- Experience working within an ITSM
- Excellent interpersonal communication skills & proven customer engagement
- Ability to work well within a broader team office environment
- Basic understanding of IP networking
Conditions:
We're proud to say our client is offering an incredibly generous benefits packaged, including:
- 5 weeks annual leave, with additional leave on your birthday
- Annual bonus totalling 100% of one month's salary
- Regular volunteering leave & events
- Professional development time
- PerkBox discounts
25 Mar 2024;
from:
michaelpage.com.au