Description:
Role Responsibilities:
This is not a technical BA role. Whilst the position must be IT savvy, the focus is on the creation, mapping, and implementation of best practice business processes that lead to improved candidate/employee experience and service outcomes.
- Lead process improvement initiatives, challenging and redesigning existing processes
- Develop a best practice process library and assess completeness of existing processes
- Facilitate process review workshops to identify key issues and inefficiencies
- Map current and future state processes to identify areas for improvement
- Foster clear communication and accountability through role assignment and responsibilities
- Conduct gap analysis and recommend solutions to resolve process issues
- Streamline processes for increased efficiency and reduced errors
- Ensure adherence to regulations and industry standards by documenting and monitoring processes
- Produce process design documents and recommend communication materials
- Establish ongoing process review framework to maintain optimised processes
- Work with stakeholders to ensure ownership and accountability of assigned processes
- Develop a plan for delivery of quick wins and long-term benefits
Requirements:
Experience, Qualifications, and Competency Requirements:
- Lean Six Sigma Certification or equivalent desirable
- 7+ years of experience in business analysis and process mapping, in a HR environment
- Strong analytic and problem-solving skills
- Excellent communication, negotiation, and influencing abilities
- Experience in complex, dynamic organisations with a focus on improvement
- Self-motivated with a value-driven working style
- Attention to detail and advanced process mapping tool capabilities
Conditions:
- Incredible business with massive growth opportunities
- Exciting transformation project
12 Mar 2024;
from:
michaelpage.com.au