Description:
Your next opportunity
This fast paced, dynamic and rewarding position will see that you undertake daily customer service and allocations responsibilities, whilst mentoring and training a small team. As an integral member of our WA operations, you will have the opportunity to influence the quality of our service and our culture.
Your day will involve:
- Provide ongoing training and mentorship to the Customer Service Centre team
- Resolve customer queries and drive solutions to meet expectations
- Partner with internal stakeholders including Production to maximise service
- Provide product information and help improve customer interactions by building meaningful, long term relationships
- Assist with capturing orders and coordinating the dispatch/ timely delivery of our products
What are we looking for?
- Demonstrated leadership attributes coupled with a passion for customer service
- Strong problem solving skills with a proactive and hands on approach towards work
- Exceptional communication abilities and strong emotional intelligence
- Ability to manage competing priorities and work in a fast paced and changing environment
- Excellent partnering skills and the ability to influence meaningful relationships
What's on offer?
- Competitive salary package + free on-site gym membership
- Career progression opportunity offering full training and support
- Ongoing mentoring and guidance from industry leaders and subject matter experts
- Access to a variety of support networks including Boral Employee Assistance Program
- Work for a values-based business that shares goals and celebrates individual and team success.
- We are offering a collaborative, fast-paced environment that's guaranteed to make your day go quickly.
- Work for an Equal Opportunity Employer - At Boral, we understand that diversity brings many benefits, and we are increasingly encouraging greater diversity within our workplaces.
5 May 2024;
from:
uworkin.com