... Relations & Dispute Resolution Specialists to achieve optimal resolution of complaints at IAG. ... As the Complaints Learning and ... methodologies. Prior experience in dispute resolution, including exposure to AFCA. ...
20 minutes ago
... . Drive the fair efficient resolution of complaints in compliance with RG271, ... services organisation, with expertise in complaint management within the financial sector ... A demonstrated commitment to driving fair complaint outcomes for customers and enhancing ...
20 minutes ago
... position as an Operations Support Analyst , you will utilise your ... stakeholders. Key Responsibilities Include Managing complaints and insurance claims, ensuring compliance ... metrics and ensure timely issue resolution. Monitoring SuperMatch fraud, reviewing, ...
an hour ago
... in order to effectively resolve complaints You will facilitate timely ... information relevant to the resolution of complaints You will support managers ... resolution, negotiation or mediation studies desired Comprehensive knowledge of industry complaints ...
an hour ago
... cases and manage them to resolution. Act as a Change Manager, take ... business to establish incident & problem resolution expectations and timeframes to meet ... Delivery, Service Management or a Business Analyst role, preferably within the ITS ...
2 hours ago
... and resolving customer complaints by following the necessary dispute resolution procedures; Shift ... and written communication skills; Complaint handling and conflict resolution skills; Superior cash ...
2 hours ago
... client escalations and complaints to a high level of resolution Developing exceptional relationships ...
4 hours ago
... Description: Create impact as a Customer Resolutions Specialist Join the largest insurance ... and resolving internal and external complaints across SA, ACT and NSW ... skills Experience in successful dispute resolution desired Candidates with legal qualifications ...
4 hours ago
... the fair and efficient resolution of external complaints, aligning with regulatory ... organisation, with expertise in complaint management within the financial sector ... Demonstrated commitment to delivering fair complaint outcomes for customers and enhancing ...
6 hours ago
$110,000
$120,000
a year
... . The Role As the Senior Complaints & Compliance Officer, reporting into the ... managing the Internal & External Dispute Resolution process, whilst also supporting the ... not limited to: - Investigating customer complaints and managing the end-to ...
8 hours ago
... timely and accurate resolution of customer enquiries and complaints. Your typical day ...
20 hours ago
... complex customer complaints, or those raised through External Dispute Resolution (EDR) ... assisting customers through the complaints process. Resolve customer dissatisfaction ... and recommendation of acceptable resolutions. Strong interpersonal and communication ...
20 hours ago
... tea Resolve escalated issues and complaints Support from offshore administration NO ... presentation Strong negotiation and conflict resolutions skills The ability to work ...
21 hours ago
... opportunity exists for a Senior Business Analyst to join our client, a leading ... ) on project progress and problem resolution Ability to assume cross-functional ...
22 hours ago
... work worth doing. Senior Analyst, Employee Relations Why We Have ... - Investigate and resolve employee complaints and concerns: Conduct thorough investigations ... Strong communication, negotiation, and conflict resolution skills - Demonstrated ability to maintain ...
22 hours ago
... for a Software Support Analyst to join us at ... clients. The Software Support Analyst plays a crucial role in ... with the client. The Analyst operates to identify the ... resource requirements and delivering a resolution. Including problem requests documented and ...
23 hours ago
... and enable a small team of analysts to monitor vulnerabilities in the ... regulations, crisis management and bank resolution policies is highly desirable Strong ...
23 hours ago