Marine Steward / Snorkel Guide
A family-owned and operated tourism business is seeking an exceptional, experienced Marine Steward and Snorkel Guide for our brand new vessel, Viper. Viper is the fastest vessel in the Whitsundays, offering day tours to the Outer Great Barrier Reef and Whitehaven Beach, a very high percentage of International guests. If you have experience with fast vessels, land-based, scuba and snorkel guiding, and are interested in this exciting new opportunity, please continue reading.
You will work alongside our Operations Manager and Skipper, and your responsibilities will include managing the day-to-day tour flow and maintenance. This will involve preparing the vessels and ensuring that the crew is delivering the highest standard of guest enjoyment, while also maintaining compliance with relevant legislation.
The ideal candidate for this position must prioritise safety, possess a deep interest in marine tourism, and have excellent people management, interpersonal, and organizational skills. It is important that you are able to communicate effectively with our international guests.
Skills, Qualifications & Experience (essential)
- A minimum Coxswain level 3, with the intention of further qualifications.
- Has performed safety drills and emergency procedures
- Senior first aid
- Oxygen
- Rescue training
- AED
- Elements of shipboard safety
- Recreational/Power craft marine license
- Exemption 38
- Long-range radio operator
- Maintenance of vessels
- Proven deckhand skills
- Accredited scuba diver
- Tour Guide experience; snorkel guide management experience
- Life guard experience highly regarded
- Hospitality Management
- Responsible service of alcohol
- Relevant up to date qualifications
- International languages
About you:
- Work harmoniously within the team and remain professional at all times
- Ensure safe and secure operations at all times
- Proven ability to handle difficult situations
- Interpersonal and relationship building
- Strong language stills to communicate with our international guests
- Be well presented at all times
- Excellent attention to detail
- Strong leadership skills
- A passion for the ocean and marine life
Employer questions
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Steward?
- Which of the following First Aid accreditations do you currently hold?
- Do you have customer service experience?
- How many years' experience do you have in the hospitality & tourism industry?
- Do you have a current Police Check (National Police Certificate) for employment?
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