Perth WA
Management & Support (Call Centre & Customer Service)
Full time
Upto $80k + Super + Performance Bonus & MORE
Posted 26d ago
At Peninsula Employsure, we strive to be better everyday. Our WHY is our driver, which is to support the Australian marketplace with comprehensive support across an ever changing and complex landscape of HR & WHS.

As part of the Peninsula Group of Companies, you will be joining THE global leader in HR consultancy and software with over 130,000 clients worldwide and over 3,500 employees worldwide.

You'll play a pivotal role in developing and motivating our telesales consultants, helping them achieve their full potential and smash sales targets. You'll be a part of a broader training team across the country, led by the Head of Sales Training who is passionate about developing their team, up lifting performance and ensuring our sales teams achieve their goals across the business. This is a NEW role in our Perth office and one in which you get to make your own.

You will be responsible for:
  • Conduct one-on-one coaching sessions, providing personalized feedback and guidance to help sales consultants improve their performance.
  • Monitor call recordings and identify areas for improvement, offering constructive criticism and coaching tips.
  • Motivate and inspire your team, fostering a culture of collaboration and continuous learning.
  • Track and report on key performance indicators (KPIs), analyzing data to measure the effectiveness of coaching programs.
About You:
  • Minimum 2 years of tele sales experience with a proven track record of exceeding sales goals.
  • Strong understanding of the sales process, objection handling techniques, and effective communication strategies over the phone.
  • A passion for coaching and mentoring others, with the ability to identify areas for improvement and provide clear, actionable feedback.
  • Excellent communication and interpersonal skills, with the ability to build rapport and create a positive learning environment.
  • Experience using Salesforce is a plus. 
  • Full working rights and the ability to work Monday - Friday 8:30am - 5pm
What We Offer:
  • The opportunity to make a real impact on the success of our company.
  • A competitive salary, bonus and benefits package.
  • A chance to work with a talented and supportive team in a fast-paced environment.
  • The satisfaction of developing and coaching others to achieve their goals.
Ready to Make a Difference?

If you're a passionate and experienced sales professional with a talent for coaching, we want to hear from you!

Employsure is committed to nurturing a diverse and vibrant workplace. We support equal opportunities and welcome applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Aboriginal and Torres Strait Islander origin, as well as people with disabilities.
 

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?

Company profile

Company Logo for Employsure

Employsure

Human Resources & Recruitment
101-1,000 employees

Employsure is Australia’s leading workplace relations specialist – providing support with employment relations, HR services, and workplace health & safety. Employsure works alongside employers to set solid foundations for business success. With highly skilled professionals assisting over 30,000 business owners across Australia and New Zealand, Employsure provides small to medium-sized businesses with the tools, advice, and assistance to be workplace confident. Instilling Workplace Confidence.

Perks and benefits
Learning & Development
Diversity
Community Impact
Free fuel
Ambassadors’ Club
Employee Discount Program

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