Olsens Corner Foodworks is located on the busy corner of Walker and Barolin St Bundaberg. We specialize in gourmet food across our butcher, deli, and fruit. We are looking for a supervisor to join our vibrant team and business that is undergoing major growth. 

The role:

As a Retail Supervisor you will be responsible for supporting the store leadership team in overseeing the daily operations of our store and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.

What you'll be doing:

• Reinforce the customer centric nature of Olsens Corner Foodworks by providing a superior customer experience for each person who walks through our store.
• Managing the movement of stock to reduce shrinkage and optimise sales
• Filing and tidying the shopfloor and getting the store set up for promotions and sales.
• Work closely with the store leadership team to deliver on performance objectives set for your store with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
• Maintain high standards of store presentation including keeping our shopfloor and stock room neat and tidy.
• Demonstrate strong product knowledge and be able to research and describe product features and benefits.
• Recommend, select, and help locate product based on customer needs or desires.
• Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
• Provide effective leadership on days where you are required to run a shift, ensuring that all store team members receive the required feedback, support, and training. Report back to the store leadership team as required.
• Support the store leadership team by assisting with the execution of assigned tasks in line with business and departmental expectations.

What we are looking for:

• Minimum 1 year experience in a customer-service role.
• Experience with the operational supervision of a store highly desirable.
• A strong focus on delivering outstanding customer service.
• Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
• An energetic and enthusiastic approach to store operations and a personable approach with customers.

To Apply:

Please submit your cover letter outlining your previous experience and a detailed resume via SEEK