Receptionist & Social Media Content Creator

Unique Optical Optometrist
Manuka, Canberra ACT
Receptionists (Administration & Office Support)
Full time
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Posted 23d ago

We have a full-time position available for a Receptionist/Social Media Content Creator at an Optometry practice in Manuka, Canberra.

Our hours are:
Monday - Friday 9.00am to 5.30pm
Saturday 9.00am to 3.00pm

Immediate commencement available, though not essential: 
Rotating roster weeks 1 and 2
Week 1: Monday - Friday
Week 2: Monday - Saturday (with Wednesday RDO)

 

ABOUT THE ROLE:

Due to practice growth, we have had a role become available. The successful person will be working within a team of medical professionals who are customer focused, efficient and effective. Your duties will include but not limited to:

  • Greeting patients in a warm and professional manner.
  • Managing patient records, maintaining confidentiality, and ensuring accurate data entry.
  • Handling phone calls and inquiries, providing accurate information to stakeholders.
  • Maintaining a clean and organised reception area.
  • Maintain calendar for internal and external appointments.
  • Maintain office and optometry supplies.
  • Assisting with billing and payment processing including Medicare and HealthFund rebates.
  • Develop social media campaigns.
  • Engage with followers by responding to comments and messages promptly, fostering a sense of community.
  • Monitor social media channels for trends, news, and conversations relevant to our industry.
  • Content planning.
  • Liase with marketing managers.

** Full training will be provided to the successful applicant.


ABOUT YOU

  • Exceptional organisational and time management skills;
  • Strong attention to detail;
  • The ability to effectively multi-task;
  • The ability to work independently and autonomously;
  • Experience working in a fast-paced and high-demand environment;
  • Excellent communication skills;
  • The ability to work effectively as part of a team to help promote a positive workplace culture;
     

If you think this is the opportunity for you, please provide your resume and cover letter to [email protected] 
Attention: Tamara

Short-listed applicants will be contacted for an interview. 

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • How many years' experience do you have as a receptionist?
  • Do you have experience in administration?

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