Clayton, Melbourne VIC
Account & Relationship Management (Sales)
Full time
Posted 26d ago

Are you a passionate sales professional looking to take your career to the next level? Do you have a strong drive, a proactive mindset, and a genuine love for customer relationship management? If yes then we have a rare and unique opportunity for you to join the Key Account Management team at BSH Australia! (VIC & NSW locations) Coupled with global-leading technologies and brands, Bosch, Neff, Siemans & Gaggenau, we foster a culture of collaboration, support and growth & believe in unlocking the true potential of our employees.


Who are we?

BSH Home Appliances Pty Ltd, part of the Bosch Group, is one of the world’s leading home appliance manufacturers and home to the Bosch, Siemens Neff & Gaggenau brands.  At BSH, we strive to improve your quality of life at home through our exceptional brands and high-class products including cooking, dishwashers, laundry, coffee machines, refrigeration and floor care. An international group with an annual turnover of more than 15 billion euros, we delight customers all over the world with intelligent technology, excellent design and outstanding convenience of use.

Locally, we are invested in the people that make up our business and offer a range of incentives including; 

 

  • Staff discounts on all BSH products
  • Development culture
  • Hybrid working conditions and provision of home office equipment
  • Annual leave purchasing scheme
  • Access to wellbeing leave & generous parental leave entitlements
  • Modern open-plan office facilities with onsite parking and café
  • Access to an EAP
  • Access to discounted gym memberships
  • Health and fitness initiatives such as on-site Pilates and subsidized massage

The Role

BSH AU Key Account Managers are responsible for developing and overseeing mutually profitable, strategic relationships with Australia’s leading home appliance retailers. Applications for both Vic and NSW based positions are welcome. 

Duties and responsibilities

  • Develop and maintain strategic relationships with Key Account customers' head offices, encompassing a wide range of multi-department stakeholders
  • Contribute to the development of BSH sales, product and marketing strategies by presenting market insight and customer feedback to the BSH business
  • Conceive and implement key account plans to drive the strategic growth objectives of BSH AU
  • Negotiate retailer core ranging, price conditions and go-to-market initiatives to optimize sales opportunities 
  • Provide BSH business with collaborative, rolling retailer demand forecasting
  • Contribute to the development of the Key Account Management team by providing open, critical thoughts and ideas on business-relative topics
  • Grow BSH brands’ local market share whilst delivering on global profit targets
  • Frequently undertake customer business reviews to ensure mutual goals are being both set and achieved 
  • Present focus updates to the BSH field sales team for implementation at retailer store level
  • Regular interstate travel required

Your skills & Experience

  • A minimum of 3 years national key account management experience is required 
  • Additional sales experience in the home appliances industry is preferred  
  • Critical thinking and problem solving skills are highly desired
  • A positive, entrepreneurial growth mind set
  • Demonstrated ability to identify and influence key stakeholders (internal and external)
  • History of quality, proactive customer relationship management 
  • Experience achieving sales KPIs
  • Excellent time-management and organizational skills
  • Inspirational presentation skills
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Power BI would also be an advantage
  • Strong written and verbal communication skills
  • Valid driver's license

Please note that both a National Police Check and a Working Rights check will be required for successful candidates. 

Company profile

Company Logo for BSH Home Appliances

BSH Home Appliances

BSH Home Appliances Pty Ltd is a subsidiary of BSH Hausgeräte GmbH and is responsible for the marketing, distribution and after-sales service of home appliances in Australia bearing the Bosch and Siemens brands.

We have been active in Australia since 2004 and have 180 employees.

BSH Hausgeräte GmbH is an international corporate group with a product range that encompasses large and small home appliances, floorcare and hot water appliances. Bosch and Siemens are the two main brands in its portfolio.

With our products under the brands Bosch, Siemens, Gaggenau and Neff as well as with our Local Heroes and Label Brands, we pride ourselves on making life easier and inspiring discerning customers all over the world: through superior design, high quality and resource-saving technology.

We have been combining innovation and sustainability for almost 50 years and are now the third largest home appliances manufacturer in the world and the number one in Europe.

Source: this is an extract from the company’s own website.

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