Telstra Retail: Customer Service & Sales Consultant

Traralgon, West Gippsland & Latrobe Valley VIC
Retail Assistants (Retail & Consumer Products)
Full time
Plus commision
Posted 25d ago

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.


Every day is different.


A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.



We offer the perkiest of perks.


When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave - do it your way!
  • Unlimited access to 17000 learning programs - something for everyone!
  • Monthly performance rewards and recognition programs



We're hiring.

  • Locations: we are currently hiring across:

    • TRARALGON
    • SALE
    • BAIRNSDALE
    • WARRAGUL
    • WONTHAGGI
  • Casual, Part-Time and Full-Time roles available
  • Store hours vary



Is it you we're looking for?


We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed!) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond!)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role


Hit Apply now!

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Company profile

Company Logo for Telstra

Telstra

Information & Communication Technology
More than 10,000 employees

We’re Australia’s leading telecommunications and technology company and one of the country’s largest and most iconic organisations. With a presence across more than 20 countries, we’re creating a global footprint and along with it.

Our vision is to become a world-class technology company that empowers people to connect. We’re putting the customer at the heart of everything we do and finding ways to help people connect in new and different ways. We’re making major advances in technology and building new businesses in areas such as eHealth, software, tech start-ups and media. And that's where our people come in – by innovating and collaborating to make great things happen.

Perks and benefits
Flexibility & Choice
Employee Recognition
Health & Wellbeing
Products & Service
Salary Packaging

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