Receptionist

Luxe Dental Care
North Melbourne, Melbourne VIC
Receptionists (Administration & Office Support)
Casual/Vacation
Posted 27d ago

Are you a bubbly, organised and detail-oriented individual seeking an exciting opportunity to join a dynamic dental clinic? Look no further. Luxe Dental Care is currently on the lookout for a superstar receptionist to join our team and play a vital role in ensuring an exceptional patient experience.

If you are passionate about customer service and possess excellent communication skills, we invite you to apply for the position.

 

You will be working alongside and reporting directly to our Practice Manager, Alysha.

 

Responsibilities will include but are not limited to;

  • Greeting patients in a warm friendly manner
  • Scheduling and managing patient appointments
  • Sending out confirmation and reminder text messages for appointments
  • Handling phone calls, emails, and other enquiries from patients
  • Input registration form information
  • Scanning / data entry
  • Processing payments, private, HICAPS & Medicare 
  • Maintain a clean and organised reception area

 

Previous experience is not essential, and we will look at all applications. The most important qualities are a candidate with an enthusiastic, willing to learn attitude with great communication skills.

 

We are looking for the below qualities;

An excellent communicator, both verbal and written

  • Proactive and can work autonomously, as well as within a team
  • Dependable, reliable, motivated and has initiative
  • Ability to act professionally and empathetically with patients and staff
  • Highly organised and have the ability to multitask (being able to multitask in this role is extremely important)
  • Strong attention to detail
  • A bubbly and positive attitude and a team player
  • A willingness to learn, be proactive and ask questions / problem solve 

We are conveniently located across from the Royal Melbourne Hospital, close to all public transport! Please note, there will be no car park provided for this role.

This will be a casual position with the hours ranging somewhere between 15-20 hours per week.

To apply, please submit your resume along with a cover letter, highlighting your relevant experience and why you would be a great fit for our team! 

 

Our practice manager Alysha will begin contacting all successful applicants and conducting interviews in the coming weeks. This role is available to start immediately. 

 

We cannot wait to meet you and welcome you to our beautiful team!

Luxe Dental Care 

 

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