Used Car Group Sales Manager

The main focus of the Used Car Group Sales Manager is directing a team of sales staff to achieve volume growth targets while ensuring complete customer satisfaction is delivered. 

Dove Automotive Owns & Operates

• Kilmore Toyota
• Seymour Toyota
• Kilmore Ford
• Kilmore LDV
• Kilmore Mahindra
• Plaza Auto Sales Bendigo

Key job functions & Accountabilities

The role carries out a range of duties related to the selling of used vehicles, including:

• Maintaining a high knowledge level about vehicles and products
• Ability to understand cost benefits reasoning analysis among product range and communicate to clients
• Managing a team of sales professionals with a commitment to personal improvements and team objectives
• Understanding the customer objectives, buying criteria, and decision-making processes 
• Forming long term business partnerships with customers to leverage future transactions/ purchases
• Identifying  the needs of customers by providing in-depth advice and service
• Assisting in the purchase process of a used vehicle
• Conducting product demonstrations (as needed) and coordinating the preparation of product delivery ensuring specific deal agreements (extras/ options) are completed.
• Demonstrating behaviours that align with company policies
• Lead management across all used car sites
• Participate in all used vehicle valuations
• Managing the reconditioning process from acquisition to presentation, including all administration related to this
• Ensure all online advertising is timely and exceptionally presented
• Follow through on all commitments to customers, other departments and sales staff
• Be involved in developing all marketing campaigns
• Manage the wholesale of unrequired vehicles

Essential Skills/Qualifications/Experience

• Minimum 2 years experience in a sales role with a proven sales record, preferably in the retail automotive industry
• Minimum 2 years experience in managing a sales team and working with other departments in the business
• Current and valid driver’s license and the ability to drive manual transmission
• Proficient computer skills
• Exceptional communication skills
• Ability to build effective relationships with customers resulting in sales
• Ambition to succeed
• Highly motivated
• Well developed customer service skills
• Ability to profile customer needs
• Ability to self-manage performance
• Ability to contribute to building a positive team spirit

Desirable Skills/Qualifications Experience

• Excellent negotiation skills
• Excellent telephone technique 
• Certificate III in Automotive (Sales- Vehicle) would be an advantage

Please apply via SEEK 

To Rachel Nally - Human Resource Manager