Hendersons Educational Services are seeking an experienced and dynamic Office Administrators to join our staff on a full-time basis, ensuring our front desk and administration presents a professional service to customers at all times. 

Hendersons Educational Services are also seeking a driven and energetic Administrator with sales experience to join our staff on a part-time basis, working closely with our customers and potential customers to ensure bookings are completed with efficiency at all times.

Admin Duties & responsibilities:

• Schedule and prioritise office activities related to Hendersons offerings
• Front desk duties and greeting and assisting visiting customers
• Manage customer communication via phone and email
• Supervise the efficient use of office supplies & maintenance of office equipment
• Utilise resources and office supplies in an economical manner
• Ensure adherence to quality & safety standards, particularly those in an educational setting
• Support Management with the development of updated administrative processes & procedures 

Sales Duties & responsibilities:

• Liaise with customers regarding potential and current bookings.
• Serve as a point of contact for our customers, providing excellent customer service.
• Contacting customers via phone and email, ensuring that the most effective exam preparation program is provided.
• Maintain effective and accurate records, inclusive of sales reports and contact lists.
• Identify and action opportunities for sales within current customer database.

Experience & attributes:

• Minimum of 3 years’ experience as an Office Administrator, Administrative assistant or Executive Assistant
• Minimum 2 years' experience as a sales consultant, sales administrator or similar (Sales role specific)
• Knowledge of administrative systems & procedures
• Proficiency in Microsoft Office suite
• Familiarity with databases and CRM systems
• Time management and prioritisation skills
• Keen attention to detail and problem-solving ability
• Positive and proactive approach to challenges
• Excellent written and verbal communication skills
• Availability to work Saturday or Sunday (preferred)

Benefits on offer:

• One weekday off in exchange for every weekend day worked
• Attractive salary package
• Onsite parking in Hawthorn location
• Career progression opportunities and continual professional development program

About us:

Founded, owned, and operated by teachers since 1993, Hendersons Educational Services specialise in exam preparation, helping students to gain entry into Victoria’s most reputable schools. We provide educational support through our unique workshops to prepare students for independent scholarships, selective entry high schools & accelerated learning (SEAL) programs, high achiever programs and Victoria’s specialist schools. We pride ourselves on our integrity and empathy in our business practices and our exemplary customer service.

Click the Apply button today and join our vibrant and growing team. Send us a copy of your current CV outlining your suitability. We look forward to meeting you!