Customer Service Co-Ordinator

Hampstead Gardens, Adelaide SA
Waiting Staff (Hospitality & Tourism)
Full time
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Posted 18h ago

Newspot Motors has an exciting and unique opportunity for a Customer Service Co-ordinator to join our successful team.   

Our manifesto is to make every moment truly worthwhile and rewarding, and we're looking for a team member who will help us do the same for our valued customers and create a great customer experience.

The Opportunity

Truth be told, the 'Customer Service Co-Ordinator' job title doesn't accurately represent what this role is all about. Really, you'll be 'Mission Control' - you'll be in control of making sure our customers have the best experience possible, from drop off to pick up.

We are looking for a Customer Service Co-Ordinator with a passion for customer service to further complement our team.  We are committed to creating a great experience for all our guests.

Our Service Department is a busy and energetic environment with a constant flow of customers seeking your help & guidance.  Our goal is to provide our customers with a seamless service experience by promptly attending to their needs and ensuring they are delivered an extraordinary level of service.

The Role:

  • Greet visitors to our Service Department
  • Work with our service team to ensure the vehicle is ready on time
  • Advise our customers of any work required
  • Keep our customers informed during the day
  • Co-ordinate the return of the vehicle and explain the work completed

 To succeed you will have:

  • Excellent communication skills
  • High level of professionalism and personal presentation
  • Positive phone manner
  • Ability to multitask
  • Reliable

The successful applicant will enjoy many benefits associated with being part of Eagers Automotive Group - SA Cars, including:

  • On the job training and support
  • A strong and enjoyable culture
  • Excellent salary
  • Five-day working week
  • Potential for future career growth within the Eagers Automotive Group
  • Employee purchase policy
  • Employee assistance program
  • Novated leasing and vehicle subscription offers

 Eagers Automotive is an equal opportunity employer that values diversity in the workplace.

At Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owner's Mindset | Agility

Eagers Automotive - Moving Together!

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?

Company profile

Company Logo for Eagers Automotive Limited

Eagers Automotive Limited

A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales.

We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions.

Source: This is an extract from the company's own website

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