Greyhound Australia - Customer Service Officer - Freight-Broome
About the role :
We currently have a full time position available for a reliable, flexible and customer service officer to join the Freight team in Darwin .
Your key responsibilities will include :
- Coordinating freight distribution for the region
- Loading and unloading freight from coaches and trailers, involving repetitive manual handling
- Processing quotes, bookings and payments for freight consignments
- Providing customer service of a high standard
- Responding to enquires at the freight counter and over the phone
- Maintaining computerised records for administration purposes
- Providing general support to the team.
About you :
To be successful in this role, you will be a motivated and enthusiastic individual is ready to live and breathe our values :
Please see the list of requirements and experience below for the role :
- Forklift licence (essential)
- Satisfactory national criminal history check
- High levels of communication and customer service skills
- A presentable appearance and professional approach to your work
- Reliability and flexibility to do shift-work
- Motivation and commitment to provide excellent service
- Intermediate skills in the Microsoft suite of products
- A working knowledge of a freight Management or booking system
- A proactive hands on’ approach
- The ability to work autonomously with minimal supervision Our Values :
- Be safe
- Be safe
- Let’s collaborate
- Delight our customers
- Be accountable
- Be empowered
- Enjoy what you do
About Greyhound Australia :
Greyhound Australia provides a diverse range of products and services to both the travel and tourism, and resources sectors.
We help backpackers see Australia and have the adventure of a lifetime, we help you book your well earned holiday or get from town to town, we help miners get to work in remote parts of Australia and not only that, we help you ship your goods across Australia as well!
If you want to build your career in the transport and freight industry with an iconic Australian company, apply now!
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